Frequently Asked Questions
Everything you need to know about your Ajanta Shoes experience.
How do I determine the correct shoe size for my order?
We provide a comprehensive size chart on every product page. We recommend measuring your foot from heel to toe and referring to our CM/Inches guide to ensure the perfect fit.
What is the return policy for Ajanta Shoes?
We offer a 15-day return and exchange policy for all unworn items in their original packaging. You can initiate a return request through our 'My Orders' section.
How long does it take for my order to be delivered?
Standard shipping typically takes 3 to 7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via SMS and email.
Are Ajanta Shoes covered under any warranty?
Yes, we offer a 90-day manufacturing warranty against any structural defects. This does not cover general wear and tear or damage caused by improper maintenance.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How should I clean and maintain my shoes?
For synthetic and mesh shoes, use a soft damp cloth with mild soap. For leather products, we recommend using a specialized shoe cream or wax to maintain the material's longevity.